23 Jan 2020 Do you offer refunds for early departures?Sorry, but we do not offer any refunds after you have checked in. Please verify your length of stay before paying. If you are uncertain as to the number of nights you will be staying, please express that to your reservationist so that they may explain the best way to handle your situation.
23 Jan 2020 Do you have a fax machine available for guest use?Yes, fax service is available at the front desk for a nominal fee.
22 Jan 2020 Do you offer discount tickets to Enchanted Forest Water Safari?Yes, we offer discounted tickets to Enchanted Forest Water Safari, exclusively for our guests. Tickets are available at the Front Desk and are available for anyone ages 3 and up (Ages 2 and under are free). We require payment in full, and tickets are non-refundable.
22 Jan 2020 Do you have a laundry facility in the hotel?Yes, we have a coin operated washer and dryer for your travelling needs, as well as laundry detergent, bleach and dryer sheets available.
22 Jan 2020 How many people are allowed in each room?By New York State Fire Code, 5 guests maximum are allowed in each room regardless of age. The only exception to this rule would be our two-bedroom suites; The Fulton Chain Two Bedroom Suite and Mountainview Suite, which can accommodate 6 guests.
22 Jan 2020 Do you have meeting & conference spaces available?Yes! In addition to our Parkside Conference Room, we also have smaller meeting spaces available, as well as meal and morning & afternoon break options.
22 Jan 2020 How far is Enchanted Forest Water Safari from the hotel?The Enchanted Forest Water Safari is located directly across the street.
22 Jan 2020 Do you allow pets in your hotel?As much as we love animals, in an effort to help us provide the cleanest and most sanitary accommodations available, pets are not permitted. Anyone discovered with an animal in their room will be charged a $150 cleaning surcharge. We would be glad to help you find other accommodations for your pets.
22 Jan 2020 Do you offer AAA or any other discounts?We do not offer a AAA or AARP discounts. However, in the summer, we offer a discounted Stay ‘N Play package with Enchanted Forest Water Safari, and in the Fall, for seniors ages 65 and older, we offer a 10% discount on any Sunday-Thursday non-holiday stay. We also currently offer a 10% discount during theContinue reading →
22 Jan 2020 Do you offer continental breakfast?Yes, we offer a hot continental breakfast which includes assorted juices and coffee, tea, and decaf with flavored creamers. Hot and cold cereals, fresh baked muffins, English muffins and bagels, yogurt, fresh fruit, home fries and a rotation of scrambled eggs/waffle sticks/French toast sticks with syrup.
22 Jan 2020 What time is check-out?Check-out is promptly at 11:00 AM. There will be a charge of an additional night’s stay for any guest checking out later.
22 Jan 2020 What time is check-in?Check-in is any time after 3:00 PM. We require your license plate and vehicle information at the time of check-in.
16 Jul 2018 I worked at WEI last summer, do I have to fill out a new application for this summer?No, please don’t fill out an application. If your job performance was exceptional, you will receive an Ask Back Letter via email in the Fall.
16 Jul 2018 Do I need to fill out paperwork if I worked at WEI last summer?Yes, you must complete paperwork every year. New paperwork will be emailed to you through BambooHR. If you have turned 16 years old between September and June, you will need to update your working papers through your Guidance Office after your 16th birthday.
16 Jul 2018 Do I need new working papers every year?You only need to obtain new working papers if you have turned 16 years old between September and June. Please visit your guidance office after your 16th birthday.
16 Jul 2018 Can I change departments?You may call us at 315-369-6145 and make a request to change departments or make a note on your Ask Back form. Department requests are not guaranteed.
16 Jul 2018 Are there opportunities for advancement?If you are a second year team member, let your manager know you are interested or call Human Resources at 315-369-6145.
16 Jul 2018 I went to Orientation last year – Do I have to go this year too?Yes. All team members must attend orientation BEFORE they begin working every year.
16 Jul 2018 I’ll be graduating from high school this year – Can I live in housing this summer?Housing availability is limited. Team Member must be over the age of 18 and live outside a 50 mile radius of Old Forge. Contact Human Resources at 315-369-6145 extention 0 to let us know you’re interested.
