23 Jan 2020 Is swimming allowed off the docks?No, we do not have a beach and we do not recommend swimming from our docks due to the tour boat traffic. There is a municipal beach just a short walk from us.
22 Jan 2020 Do you allow pets in your hotel?As much as we love animals, in an effort to help us provide the cleanest and most sanitary accommodations available, pets are not permitted. Anyone discovered with an animal in their room will be charged a $150 cleaning surcharge. We would be glad to help you find other accommodations for your pets.
23 Jan 2020 Do you have dock space available for guests?Yes, dock space is available on a first come, first served basis.
22 Jan 2020 How far is Enchanted Forest Water Safari from the hotel?The Enchanted Forest Water Safari is located directly across the street.
23 Jan 2020 Can you have a campfire or grill onsite?Campfires of any kind are prohibited on our premises. Grilling is prohibited on all balconies and patios. Grills should be placed at least 20 feet away from the hotel, deck railings, and out from under eaves and overhanging branches.
22 Jan 2020 Do you have meeting & conference spaces available?Yes! In addition to our Parkside Conference Room, we also have smaller meeting spaces available, as well as meal and morning & afternoon break options.
23 Jan 2020 Is snowmobile gasoline available for purchase?During the winter season, we sell high octane gasoline to our snowmobiling guests located directly across the street.
22 Jan 2020 How many people are allowed in each room?By New York State Fire Code, 5 guests maximum are allowed in each room regardless of age. The only exception to this rule would be our two-bedroom suites; The Fulton Chain Two Bedroom Suite and Mountainview Suite, which can accommodate 6 guests.
23 Jan 2020 Do you accept personal checks?No, we do not accept personal checks. We accept money orders, cash, traveler’s checks and credit cards.
22 Jan 2020 Do you have a laundry facility in the hotel?Yes, we have a coin operated washer and dryer for your travelling needs, as well as laundry detergent, bleach and dryer sheets available.
23 Jan 2020 Which credit cards do you accept?We accept MasterCard, Visa and Discover. We do not accept American Express.
22 Jan 2020 Do you offer discount tickets to Enchanted Forest Water Safari?Yes, we offer discounted tickets to Enchanted Forest Water Safari, exclusively for our guests. Tickets are available at the Front Desk and are available for anyone ages 3 and up (Ages 2 and under are free). We require payment in full, and tickets are non-refundable.
23 Jan 2020 Do you offer Gift Certificates?Yes, we have gift certificates available in any denomination. You can purchase one at the front desk or over the phone, by calling 315-369-2484. Need a gift sooner? Purchase Splash Cash online. Splash Cash comes in many denominations and can be used towards the purchase of any hotel experience, Enchanted Forest Water Safari, Calypso’s Cove,Continue reading →
