Goal Water's Edge Inn is committed to providing a positive experience for all guests, regardless of abilities or disabilities. We aim to promote accessibility and inclusion, both on property and online. Our goal is to permit our customers to successfully gather information and transact business through our website and for everyone to enjoy our facilities. If you have questions about the accessible facilities and services at the hotel, or if you are having any trouble accessing information on this site, please contact us for further assistance: By Phone: (315) 369-2484 By Email: click here to contact customer service via email. Accessible Public Spaces Accessible self-parking area for cars and vans with ample access aisles Accessible hotel entry ramp with door stopper. Lowered check-in counter Accessible First Floor Unisex bathroom (Accessible vanity on order) Accessible Pool Lift, however pool is located on the lower level of the hotel. Every effort will be made to assist guests with access to the pool area. Accessible Guest Rooms ADA Guestrooms are located on the main entry level of the hotel. Visual Fire Alarms Large bathroom with hand rails & vanities with underneath access. By Request: Toilet risers Shower chair Detachable shower bar for outside of tub Allergen information for our continental breakfast Actions We are actively taking a variety of steps and devoting resources to further enhance the accessibility of our property, website and other technology. Accessibility Assistance Whether you are using assistive technologies like a screen reader, text magnifier, voice recognition software, close captions for videos, etc., our goal is to make the experience on Water's Edge Inn website a successful and enjoyable experience. We also take great pride in making everyone's stay enjoyable. If you need assistance while staying with us, please contact a team member for more assistance.